Saadour Fragrances
Frequently Asked Questions
Everything you need to know about Saadour — our fragrances, ordering, delivery, and more. Can’t find your answer? WhatsApp us directly.
Updated: May 2026
About Our Fragrances
“Inspired by” means our fragrances are crafted to capture the essence and spirit of internationally recognized designer perfumes. We are not affiliated with, licensed by, or claiming to be those brands. Our perfumes are independently manufactured by Saadour using high-quality fragrance oils that share similar scent profiles.
Our fragrances are similar in scent character to the originals but are not identical copies. The exact scent can vary based on the fragrance concentration, ingredients used, and individual skin chemistry. We recommend trying our Discovery Set first if you want to experience the fragrance before purchasing a full bottle.
Our perfumes typically last 6–10 hours on skin and up to 12+ hours on fabric/clothing. Longevity depends on your skin type, body heat, and the specific fragrance. Oily skin retains fragrance longer than dry skin. For best results, apply on pulse points (wrists, neck, behind ears) and on your clothes.
Attar (Itr) is a traditional, alcohol-free fragrance oil made from natural botanical ingredients. It is applied directly to skin in small quantities and tends to last longer than alcohol-based perfumes. It is considered halal and suitable for use during prayer.
Perfume (Eau de Parfum) contains a mix of fragrance oils and alcohol, which helps it project further and spread more quickly. Saadour offers both — our Attar Collection is alcohol-free and our Perfume range is alcohol-based.
Yes! All products in our Attar Collection are 100% alcohol-free and halal-friendly. They are made with pure fragrance oils and are safe to use before prayer. Our perfumes (Eau de Parfum) do contain alcohol — these are clearly labeled separately.
Apply a small amount (1–2 dabs) directly on pulse points — wrists, neck, behind ears, or inner elbows. Do not rub after applying as this breaks down the fragrance molecules. Since attar is oil-based and concentrated, a little goes a long way. Avoid applying to clothing as it may leave oil marks.
Store your fragrance in a cool, dry place away from direct sunlight and heat. Avoid keeping perfumes in the bathroom as humidity and temperature changes can degrade the fragrance. Keep the cap tightly closed when not in use. Properly stored, our perfumes last 3–5 years and attars can last even longer.
Ordering
Simply browse our website, select your desired fragrance and size, add it to your cart, and proceed to checkout. Fill in your delivery details and choose Cash on Delivery or online payment. You will receive a WhatsApp confirmation once your order is placed. For assistance, WhatsApp us at +92 344-4432902.
Yes! You can place your order directly via WhatsApp at +92 344-4432902. Simply send us the product name, size, your full name, and delivery address. Our team will confirm your order and arrange delivery.
You can cancel or modify your order before it is dispatched (within 24–48 hours of placing it). Contact us immediately via WhatsApp at +92 344-4432902. Once the order has been handed to the courier, it cannot be cancelled or modified.
Our perfumes are available in multiple sizes: 30ml, 50ml, and 100ml bottles. Our attars come in 12ml roll-on bottles. Discovery Sets are available as sampler kits. You can select your preferred size on each product page before adding to cart.
Yes! We offer beautifully packaged gift sets perfect for Eid, birthdays, weddings, and special occasions. Contact us via WhatsApp at +92 344-4432902 to discuss custom gifting options. We can also add a personalized message card to your order upon request.
Payment
We accept: Cash on Delivery (COD) across Pakistan, Online Bank Transfer, Easypaisa, and JazzCash. Credit/debit card payments are available through our secure online payment gateway.
Yes! Cash on Delivery is available across Pakistan. Simply place your order online and pay in cash when your parcel arrives at your doorstep. Please have the exact amount ready for the courier. Note: Repeated refusal of COD orders may result in restriction from future COD purchases.
Yes, our website uses SSL encryption (HTTPS) to protect all data transmitted during online payments. We do not store your card details — all payments are processed through secure, PCI-compliant payment gateways. You will see a padlock icon in your browser’s address bar confirming the secure connection.
Shipping & Delivery
Orders are dispatched within 24–48 hours of placement. Standard delivery time is 3–5 business days depending on your location. Major cities (Lahore, Karachi, Islamabad, Rawalpindi) typically receive orders in 2–3 days. Remote areas may take slightly longer.
Yes! We deliver to all cities and towns across Pakistan including Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Sialkot, Gujranwala, and more — including remote areas served by our courier partners.
Yes! We offer free shipping on all orders above Rs. 5,000. For orders below Rs. 5,000, a delivery charge applies which is shown at checkout before you confirm your order.
Once your order is dispatched, we will send you a tracking number via WhatsApp. You can use this to track your parcel on the courier’s website. You can also WhatsApp us at +92 344-4432902 anytime to get an update on your order status.
If your order hasn’t arrived within the estimated timeframe, please contact us via WhatsApp at +92 344-4432902 with your order details. We will immediately follow up with our courier partner and provide you with an update. Delays can sometimes occur due to public holidays, weather, or courier backlogs.
Returns & Exchanges
Unfortunately, we cannot accept returns for change of mind or disliking the scent after opening. This is due to the personal and hygienic nature of fragrance products. We strongly recommend ordering our Discovery Set first to try multiple fragrances before committing to a full bottle — available from as low as Rs. 250.
We sincerely apologize if this happens! Please contact us within 24 hours of delivery via WhatsApp at +92 344-4432902 with: your order ID, an unboxing video, and photos of the issue. We will arrange a replacement or refund promptly. An unboxing video is required for all damage claims.
An unboxing video protects both you and us. It provides clear evidence of the condition of the product at the time of delivery and helps us resolve disputes fairly and quickly. We recommend recording a continuous video before opening the parcel, showing the sealed packaging, and then opening it on camera.
Once your exchange/refund claim is approved, refunds are processed within 5–7 business days via Easypaisa, JazzCash, or bank transfer for COD orders. For online payment orders, refunds are returned to the original payment method within the same timeframe.
Discovery Set
The Saadour Discovery Set is a sampler kit that lets you try multiple fragrances before buying a full bottle. It’s perfect for first-time buyers who want to explore our range without committing to one scent. Sets start from as low as Rs. 250 and include sample sizes of our most popular fragrances.
Discovery Sets are non-returnable and non-refundable as they are specifically designed for sampling purposes. However, if you receive a damaged or incorrect set, contact us within 24 hours with an unboxing video and we will resolve it immediately.
Yes! We periodically offer special discounts for Discovery Set customers who upgrade to a full bottle. WhatsApp us at +92 344-4432902 after trying your set and mention your order — we’ll do our best to offer you the best deal!
Still have a question?
Our team is available Monday to Saturday, 10am–9pm. We typically respond within minutes on WhatsApp.