Saadour is a Pakistan-based fragrance brand offering designer-inspired perfumes and alcohol-free attars. We operate exclusively online through saadour.com and deliver across Pakistan via Cash on Delivery (COD) and online payment methods.

Our products are inspired by internationally recognized fragrances. We do not claim to be the original designer brands — all products are independently manufactured by Saadour.

We take care to ensure all product descriptions, images, and prices are accurate. However:

• Product images are for illustrative purposes — actual product appearance may vary slightly
• Fragrance descriptions are based on our interpretation of scent profiles and may vary by individual
• Prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice
• All products are clearly labeled as “inspired by” — we make no claim of being the original brand
• Alcohol-free attars are suitable for all users including those who prefer halal-certified fragrances

By placing an order on saadour.com, you are making an offer to purchase the selected products at the listed price. We reserve the right to accept or decline any order.

• Cash on Delivery (COD): Payment is made in cash upon delivery. Please ensure you have the exact amount ready
• Online Payment: We accept payments via credit/debit card and bank transfer through our secure payment gateway
• Order Confirmation: You will receive a confirmation message via WhatsApp or email once your order is placed
• Order Cancellation: Orders can be cancelled before dispatch by contacting us via WhatsApp at +92 344-4432902

We deliver across Pakistan through trusted courier partners. Our standard delivery terms are:

• Orders are dispatched within 24–48 hours of placement (business days)
• Estimated delivery time: 3–5 business days depending on location
• Free shipping on orders above Rs. 5,000
• Delivery charges apply on orders below Rs. 5,000 — shown at checkout
• Remote areas may experience longer delivery times
• Saadour is not responsible for delays caused by courier partners or force majeure events

Our full Return & Exchange Policy is available at saadour.com/return-exchange-policy. Key points:

• Exchange requests must be made within 24 hours of delivery
• An unboxing video is required for all claims
• Change of mind, disliking scent, or used products are not eligible for return
• Discovery Set / Tester products are non-returnable

All content on saadour.com — including logos, images, product names, descriptions, and design — is the property of Saadour and is protected under applicable intellectual property laws.

• You may not copy, reproduce, or distribute any content from our website without written permission
• Our “inspired by” products are independently created — we are not affiliated with or endorsed by the original designer brands
• The Saadour logo and brand identity are registered trademarks of Saadour Fragrances

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Submit false or misleading information when placing orders
• Attempt to hack, damage, or interfere with the website’s functionality
• Post harmful, offensive, or defamatory content in reviews or comments
• Repeatedly place and refuse COD orders

We collect personal information (name, phone number, address) solely for the purpose of processing and delivering your order. We do not sell or share your information with third parties except our delivery partners.

• Your contact information may be used to send order updates via WhatsApp or SMS
• We use cookies on our website to improve your browsing experience
• By placing an order, you consent to us storing your information for order processing
• You may request deletion of your data by contacting us at saadourscents@gmail.com

To the maximum extent permitted by law, Saadour provides its products and services “as is” without any warranty, express or implied. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

Saadour reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically to stay informed of any updates.

These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from the use of saadour.com or purchases made through our website shall be subject to the jurisdiction of the courts of Pakistan.

If you have any questions about these Terms & Conditions, please contact us: