Shipping Information
At Saadour, we want your fragrance to reach you safely, on time and without any confusion. Below is everything you need to know about how we process and deliver your orders.
Order Confirmation & Tracking
Once you place an order with us:
.You will receive an invoice and order confirmation on your provided WhatsApp number and email address.
.Your message will include the tracking number of your parcel.
.You can track your order anytime by clicking on “Track Order”, which will redirect you to our courier partner’s website (Leopard and Postex Courier Service etc)
.This helps you stay updated every step of the way.
.You will receive an invoice and order confirmation on your provided WhatsApp number and email address.
.Your message will include the tracking number of your parcel.
.You can track your order anytime by clicking on “Track Order”, which will redirect you to our courier partner’s website (Leopard and Postex Courier Service etc)
.This helps you stay updated every step of the way.
Cash on Delivery (COD) Orders:
For Cash on Delivery orders:
.Orders must be confirmed within 3 days of placement
.Unconfirmed COD orders may be automatically cancelled
.This helps us ensure smooth and timely deliveries for all customers.
.Orders must be confirmed within 3 days of placement
.Unconfirmed COD orders may be automatically cancelled
.This helps us ensure smooth and timely deliveries for all customers.
Order Cancellation Policy
We reserve the right to cancel an order at any time before it is processed. This may happen due to:
Product being out of stock
.Pricing discrepancies
.Technical or system errors
.If an order is cancelled, our team will inform you promptly.
Product being out of stock
.Pricing discrepancies
.Technical or system errors
.If an order is cancelled, our team will inform you promptly.
Delivery Timeline (Domestic)
.Swift Delivery: 1-2 working days
.Standard Delivery: 3 to 5 working days
.During Sale Periods: 5 to 7 working days
.Please note that delivery times may vary slightly due to weather conditions, public holidays or courier delays.
.Standard Delivery: 3 to 5 working days
.During Sale Periods: 5 to 7 working days
.Please note that delivery times may vary slightly due to weather conditions, public holidays or courier delays.
Delivery Charges
.Standard Delivery Fee: PKR 250
.Swift Delivery: PKR 500
.Free Shipping: On orders above PKR 5,000
.Swift Delivery: PKR 500
.Free Shipping: On orders above PKR 5,000
Need Help?
If you have any questions regarding shipping or your order, feel free to reach out to us; we are always happy to assist.
📧 Email: saadourscents@gmail.com
📞 Phone: 0344-4432902
📧 Email: saadourscents@gmail.com
📞 Phone: 0344-4432902
Your trust means everything to us. Thank you for choosing Saadour Fragrances, where every scent is packed with care.